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Guarantee

30 Day Money Back Guarantee

We believe our product will be suitable for you and you will love our variety and versatility of products. However if you are unhappy with your product we can issue a full refund if you are not content with the quality or presentation of the bean bag stand.

You must ensure you inform us within 30 days of your purchase making reference to your order number, either via our online chat or email (sales@roomsbyme.co.uk).

NOTE: Please ensure the item is in the same condition as when you received the product before returning. We will need to approve the return before processing the refund which will take up to 48 hours after receiving the product back.

12 Month Warranty

If your bean bag stand becomes unfit for purpose because of quality or damage (does not include wear and tear) then please contact us to discuss the possible options, making reference to your order number and contact via our online chat or email (sales@roomsbyme.co.uk). The options may include, replacement of the outside cover or inner case with the beads or a full replacement.